Gambling is entertainment — nothing more. et888 is committed to giving every player the tools, information and support they need to stay in control. If gambling ever stops feeling like fun, this page is your first stop.
If gambling is causing you distress, financial harm or affecting your relationships, please stop playing and contact et888 support immediately. Request self-exclusion at any time by emailing [email protected]. Help is available 24/7.
At et888, responsible gambling is not a checkbox or a legal formality — it is a core operating principle. We serve players across Pakistan, from Karachi to Lahore, Islamabad to Peshawar, Rawalpindi to Faisalabad, Multan and beyond. We understand that for many users, online gaming represents an enjoyable pastime — whether that's betting on Pakistan cricket in a PSL final or playing a few rounds of live baccarat during a quiet evening.
We also understand that gambling can become harmful. The thrill of a winning streak, the urge to chase a losing session or the habit of gambling to manage stress are all early indicators that recreational play has shifted into problem territory. et888 takes this seriously, and we have invested in a comprehensive set of player safety tools designed to give you real control over your gambling behaviour.
These tools are available free of charge, accessible from your account at any time and — in the case of self-exclusion — irreversible for the duration you choose. We do not make them difficult to find, and we do not put up barriers to players who want to use them.
If you are reading this because you are concerned about yourself or someone close to you, the information below is written for you — clearly, honestly and without judgment.
Strict 18+ requirement (or higher where licensing jurisdiction demands). Age verification is mandatory before any withdrawal is processed.
Deposit, loss and wager limits that you set and that take effect immediately. Increases require a cooling-off period.
Block your own account for a chosen period — from 6 weeks to permanent. No questions, no delays, no re-marketing during exclusion.
We do not send bonus offers or re-engagement campaigns to players who have set limits, are in a cooling-off period or are self-excluded.
Every et888 account includes the following player safety tools, available at no cost, accessible any time from your account settings or by contacting support.
Set a maximum daily, weekly or monthly deposit amount. Once you reach your limit, no further deposits will be accepted until the limit period resets. This is the most direct way to control how much real money enters your account. Limit reductions take effect immediately. Increases require a mandatory 24-hour cooling-off period before they apply.
Daily / Weekly / MonthlyCap the maximum net loss you can sustain within a defined period — daily, weekly or monthly. When your loss limit is reached, betting and wagering is blocked until the period resets. Loss limits are one of the most effective tools for preventing sessions from spiralling beyond your budget. Limits apply to Real Money play and are enforced at the account level across all games and betting markets.
Enforced AutomaticallyDefine how long you want each gaming session to last — from 30 minutes to several hours. When your session timer expires, you will be logged out automatically. This prevents marathon sessions that can impair judgment and lead to impulsive decision-making. Combine session limits with loss limits for the strongest protection against extended uncontrolled play.
Auto Log-OutConfigure periodic on-screen reminders that interrupt your session to show how long you have been playing, how much you have wagered and your current session profit or loss. Reality checks are designed to break the immersive flow of gambling and give you a moment of clear information to decide whether to continue. Available in intervals from 15 minutes upwards.
Session InterruptionsTake a break without fully excluding yourself. A cooling-off period temporarily suspends your ability to deposit and wager for a period you select — typically 24 hours to 6 weeks. During this time, your account remains accessible for withdrawal purposes only. Cooling-off is an excellent intermediate step if you feel your gambling is becoming habitual but you are not ready for a longer exclusion.
24 hrs – 6 WeeksThe most decisive tool available. Choosing self-exclusion permanently closes your account for the duration you select — from 6 months to permanent lifetime exclusion. During a self-exclusion period, you cannot register a new account. Requests to lift a self-exclusion before it expires will be refused. We strongly encourage players who feel they have lost control to use self-exclusion immediately without hesitation.
6 Months – PermanentAll responsible gambling tools are available in your Account Settings under the "Player Safety" section once logged in. Alternatively, contact our support team at [email protected] and we will activate any tool on your behalf within one business hour. Self-exclusion requests submitted to support are processed immediately with no waiting period.
Self-exclusion is a serious, binding step and we process all requests with urgency. Follow the steps below. If in doubt, skip to Step 3 — contacting support directly is always the fastest route.
Access your et888 account via the Platform. Navigate to Account Settings and select the "Player Safety" or "Responsible Gambling" section.
Choose your exclusion period: 6 months, 1 year, 2 years, 5 years or permanent lifetime exclusion. There is no correct or incorrect choice — choose whatever gives you the protection you need.
Email [email protected] with the subject line "Self-Exclusion Request" and your registered email address. Our team will process it immediately, regardless of the time of day.
You will receive written confirmation of your exclusion. Your account will be blocked, marketing communications will cease immediately and you will be unable to register a new account for the duration of the exclusion.
Any verified Real Money balance at the time of self-exclusion can still be withdrawn. Submit a withdrawal request before or alongside your exclusion request and our team will process it on your behalf.
Self-exclusion is irreversible for the chosen period. We will not accept requests to reverse or shorten a self-exclusion during its active period, regardless of the reason given. This is intentional — it is part of what makes the tool effective.
Problem gambling can develop gradually. Many players do not recognise the warning signs until significant harm has already occurred. Be honest with yourself about the following:
If any of these descriptions feel familiar, it does not mean you have failed. It means you are self-aware — and that is the most important first step. Please use et888's self-exclusion tool, speak to support or seek external support as described below.
Responsible gambling is not about playing less — it is about playing with intention. These habits keep gambling firmly in the "entertainment" category where it belongs.
Answer each question honestly. If you answer "Yes" to three or more of the following, we strongly encourage you to use our responsible gambling tools or speak to a support professional.
Answering these questions is a private exercise. There is no right or wrong result — only honest self-awareness. If your answers concern you, please do not wait. Contact our support team or use self-exclusion today.
The et888 Platform is strictly for adults aged 18 or above — or the higher minimum age required by the applicable licensing jurisdiction. Being 18+ does not, in and of itself, make online gambling lawful in Pakistan. Players are solely responsible for understanding local laws before participating.
All accounts are subject to age verification via KYC documentation before any withdrawal is processed. Suspected underage accounts are suspended immediately pending review.
If your household includes minors, we recommend enabling parental-control or content-filtering software on shared devices. Lock your account with a strong password and enable two-factor authentication.
Your et888 account credentials must never be shared with any other person, including family members. Each person must hold their own account. Underage access using an adult's credentials violates our Terms & Conditions.
If you have reason to believe that a minor has accessed the Platform, contact our support team immediately. We treat all such reports seriously and will investigate and act without delay.
Pakistan has gambling restrictions under the Prevention of Gambling Act, 1977. et888 is not licensed, approved or endorsed by the Government of Pakistan, PTA, State Bank of Pakistan or any Pakistani financial institution. This page and this website do not constitute legal advice. Players in Pakistan are solely responsible for understanding the laws that apply to them before participating on this Platform.
Gambling always carries financial risk. The house has a mathematical edge in all casino games, and sports betting involves genuine uncertainty of outcome. Never gamble money you cannot afford to lose. Never gamble as a method of generating income. If you are in financial difficulty, please stop gambling immediately and seek appropriate financial guidance.
If you or someone you know is struggling with problem gambling, professional support is available. The organisations and resources listed below offer confidential help. et888 does not represent or endorse any external organisation — these are general reference pointers only.
Gamblers Anonymous is an international peer-support fellowship for people who believe they may have a gambling problem. It operates on a 12-step programme model and offers meetings in numerous languages. Information is available at gamblersanonymous.org. Note: availability of in-person groups in Pakistan may vary; online meetings are available globally.
Befrienders Worldwide is an international emotional support network with a presence in Pakistan through Umang, which provides a mental health helpline. If gambling is affecting your mental wellbeing or relationships, reaching out to a mental health professional or counselling service in your city — Karachi, Lahore, Islamabad or elsewhere — is a constructive step.
Sometimes the most effective first step is a direct conversation with a trusted family member, friend, doctor or religious counsellor. In Pakistan, where family networks are often close-knit, a trusted conversation within your household or community can provide both practical support and accountability. There is no shame in acknowledging that you need help.
If gambling has created financial hardship — debt, unmet household expenses, missed EMIs or loans from family — speaking to a qualified financial counsellor or consumer debt adviser in Pakistan can help you understand your options. Many banks including HBL, UBL, Meezan Bank and Bank Alfalah offer financial advisory services for account holders.
Behavioural addiction — including problem gambling — can be treated effectively by qualified psychologists, psychiatrists and addiction counsellors. Cognitive Behavioural Therapy (CBT) has a strong evidence base for gambling disorder treatment. Consider approaching a registered mental health professional in Karachi, Lahore, Islamabad or another major city through a hospital, clinic or private practice.
Our responsible gambling support team is always your fastest first point of contact. Email [email protected] at any hour. We can activate limits, cooling-off periods and self-exclusion immediately, and we can point you toward external support resources relevant to your situation.
The best time to set deposit limits, session timers and loss caps is before you need them. Visit the Platform and configure your responsible gambling tools now — it takes less than two minutes and could save you from significant harm later.
18+ only, or the higher minimum required by the operator/licence jurisdiction. Local laws may restrict gambling. If gambling is harming you or someone close to you, please stop and seek help.